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International student support services
As an international student who is new to a country, new to the culture, and perhaps new to being abroad, you are set to have one of the best experiences of your life. New people, new friends, new food and drink … a whole new world making for a great experience.
However, it is possible that you may encounter some problems on your journey. This should not, however, be a worry to you. It is only normal to run into difficulties, and the only difference from being at home, is finding out who to turn to. Problems could range from personal and emotional, to logistical and legal troubles, but whatever the cause, there will be student support services that can help you.
The international student support services at your university should generally be the first port of call. Should the problem lies outside the institution, for example, a problem with your private accommodation, or a personal or family problem, you may be wondering who you should turn to. Again, your institute will help or at least point you in the right direction.
International student support services will help you settle into a new environment and assist with the practicalities of living abroad and completing your studies. They will help or advise on aspects of university housing, counselling, health and employment.
If you do not want to turn to your university or they do not seem to be able to provide the support you need, there may often be alternative bodies designated to international student support. Nuffic, in Holland, is a good example. They have been assigned by the Ministry of Education to ensure that international students get the support they need. Their helpdesk has a specific mandate to provide international students in Holland with the information they need to deal with a problem they are facing. They do not deal with the problem directly, but will advise you and ensure you receive the necessary support.
Universities are also happy and used to providing any required or requested support for students with special needs or disabilities – be sure to inform the admissions tutors at the stage of your application so that this can be in place for your arrival. There will be a relevant section on your application form.
At the end of the day, the problems you encounter are unlikely to be different from those you would encounter at home, so just take them as they come. You will still be able to contact your family and friends for support, and there will always be local support services at your beckon call.
For details on other aspects of student life and coping with certain situations, see the other sections of Top Universities’ Student Survival Guide, which details how to tackle accommodation, health, travel and food and drink. Our country guides also give more details on living and studying around the world.
Student Survival Guide