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Established in 1981, the Institute of Systems Science (lSS) at National University of Singapore provides graduate education, professional development courses, consultancy and research services. Our objectives are to develop infocomm leaders and digital business leaders, and to drive organisational innovation and business transformation. ISS is appointed the National Continuing Education & Training (CET) Institute (NCI) for the National Infocomm Competency Framework (NICF) by Singapore Workforce Development Agency, with specialties in the areas of infocomm, design thinking and service innovation. It is also a Programme Partner for WDA’s Service Excellence Competency & Creative Industries Frameworks. The institute is accredited by leading international and local accreditation, and certification bodies to deliver programmes that lead to recognised certifications and qualifications. It also conducts research, organises management, technology and innovation update seminars, and provides consulting services to the industry. The Singapore e-Government Leadership Centre (eGL) in ISS helps leaders of government innovate and transform through e-Government education, and consulting and research.

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