01 Nov, 2026Application Deadline
JanStarting Month
Programme overview
Main Subject
Communication and Media Studies
Degree
Other
Study Level
Masters
Study Mode
Online
Advance your skills in mediating and resolving disagreements in the workplace with the Certificate Program in Conflict Management and Dispute Resolution in the Lew Klein College of Media and Communication at Temple University. This 9-credit certificate program provides graduate students with an in-depth understanding of cultural and professional dispute causes and enhances communication, management and conflict resolution techniques.
Though workplace conflicts are common, having a professional who can manage and mitigate the dispute benefits productivity, workflow and the organizational environment. Through the program, students learn to design, examine and utilize conflict management and dispute resolution systems in their various organizations and fields, including industries such as
- government,
- healthcare,
- higher education and
- the private sector.
Program Format & Curriculum
Classes for the Certificate Program in Conflict Management and Dispute Resolution are held entirely online using both synchronous and asynchronous delivery based on the particular course. The online format provides students with easy access to resources, flexibility in submitting assignments, and the ability to communicate with instructors and classmates in a virtual space–making it ideal for working professionals.
The 9-credit, three-course program is comprised of the following classes.
- Conflict Management Processes in the Workplace
- Designing Workplace Dispute Systems
- Leadership in Crises and Conflict Management
Programme overview
Main Subject
Communication and Media Studies
Degree
Other
Study Level
Masters
Study Mode
Online
Advance your skills in mediating and resolving disagreements in the workplace with the Certificate Program in Conflict Management and Dispute Resolution in the Lew Klein College of Media and Communication at Temple University. This 9-credit certificate program provides graduate students with an in-depth understanding of cultural and professional dispute causes and enhances communication, management and conflict resolution techniques.
Though workplace conflicts are common, having a professional who can manage and mitigate the dispute benefits productivity, workflow and the organizational environment. Through the program, students learn to design, examine and utilize conflict management and dispute resolution systems in their various organizations and fields, including industries such as
- government,
- healthcare,
- higher education and
- the private sector.
Program Format & Curriculum
Classes for the Certificate Program in Conflict Management and Dispute Resolution are held entirely online using both synchronous and asynchronous delivery based on the particular course. The online format provides students with easy access to resources, flexibility in submitting assignments, and the ability to communicate with instructors and classmates in a virtual space–making it ideal for working professionals.
The 9-credit, three-course program is comprised of the following classes.
- Conflict Management Processes in the Workplace
- Designing Workplace Dispute Systems
- Leadership in Crises and Conflict Management
Admission Requirements
- Candidates are required to submit references or letter(s) of recommendation for acceptance
Scholarships
Selecting the right scholarship can be a daunting process. With countless options available, students often find themselves overwhelmed and confused. The decision can be especially stressful for those facing financial constraints or pursuing specific academic or career goals.
To help students navigate this challenging process, we recommend the following articles:
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