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Advance your skills in mediating and resolving disagreements in the workplace with the Certificate Program in Conflict Management and Dispute Resolution in the Lew Klein College of Media and Communication at Temple University. This 9-credit certificate program provides graduate students with an in-depth understanding of cultural and professional dispute causes and enhances communication, management and conflict resolution techniques.
Though workplace conflicts are common, having a professional who can manage and mitigate the dispute benefits productivity, workflow and the organizational environment. Through the program, students learn to design, examine and utilize conflict management and dispute resolution systems in their various organizations and fields, including industries such as
government,
healthcare,
higher education and
the private sector.
Program Format & Curriculum
Classes for the Certificate Program in Conflict Management and Dispute Resolution are held entirely online using both synchronous and asynchronous delivery based on the particular course. The online format provides students with easy access to resources, flexibility in submitting assignments, and the ability to communicate with instructors and classmates in a virtual space–making it ideal for working professionals.
The 9-credit, three-course program is comprised of the following classes.
Conflict Management Processes in the Workplace
Designing Workplace Dispute Systems
Leadership in Crises and Conflict Management
Programme overview
Main Subject
Communication and Media Studies
Degree
Other
Study Level
Masters
Study Mode
Online
Advance your skills in mediating and resolving disagreements in the workplace with the Certificate Program in Conflict Management and Dispute Resolution in the Lew Klein College of Media and Communication at Temple University. This 9-credit certificate program provides graduate students with an in-depth understanding of cultural and professional dispute causes and enhances communication, management and conflict resolution techniques.
Though workplace conflicts are common, having a professional who can manage and mitigate the dispute benefits productivity, workflow and the organizational environment. Through the program, students learn to design, examine and utilize conflict management and dispute resolution systems in their various organizations and fields, including industries such as
government,
healthcare,
higher education and
the private sector.
Program Format & Curriculum
Classes for the Certificate Program in Conflict Management and Dispute Resolution are held entirely online using both synchronous and asynchronous delivery based on the particular course. The online format provides students with easy access to resources, flexibility in submitting assignments, and the ability to communicate with instructors and classmates in a virtual space–making it ideal for working professionals.
The 9-credit, three-course program is comprised of the following classes.
Conflict Management Processes in the Workplace
Designing Workplace Dispute Systems
Leadership in Crises and Conflict Management
Admission Requirements
98+
3+
7.5+
130+
53+
A minimum GPA of 3.0 on a 4.0 scale is ordinarily required for admissions consideration. However, requirements for some programs may vary.
01 Nov 2026
Jan
Candidates are required to submit references or letter(s) of recommendation for acceptance
Scholarships
Selecting the right scholarship can be a daunting process. With countless options available, students often find themselves overwhelmed and confused. The decision can be especially stressful for those facing financial constraints or pursuing specific academic or career goals.
To help students navigate this challenging process, we recommend the following articles:
Conflict Management and Dispute Resolution Graduate Certificate
01 Nov, 2026Application Deadline
JanStarting Month
Programme overview
Main Subject
Communication and Media Studies
Degree
Other
Study Level
Masters
Study Mode
Online
Advance your skills in mediating and resolving disagreements in the workplace with the Certificate Program in Conflict Management and Dispute Resolution in the Lew Klein College of Media and Communication at Temple University. This 9-credit certificate program provides graduate students with an in-depth understanding of cultural and professional dispute causes and enhances communication, management and conflict resolution techniques.
Though workplace conflicts are common, having a professional who can manage and mitigate the dispute benefits productivity, workflow and the organizational environment. Through the program, students learn to design, examine and utilize conflict management and dispute resolution systems in their various organizations and fields, including industries such as
Program Format & Curriculum
Classes for the Certificate Program in Conflict Management and Dispute Resolution are held entirely online using both synchronous and asynchronous delivery based on the particular course. The online format provides students with easy access to resources, flexibility in submitting assignments, and the ability to communicate with instructors and classmates in a virtual space–making it ideal for working professionals.
The 9-credit, three-course program is comprised of the following classes.
Programme overview
Main Subject
Communication and Media Studies
Degree
Other
Study Level
Masters
Study Mode
Online
Advance your skills in mediating and resolving disagreements in the workplace with the Certificate Program in Conflict Management and Dispute Resolution in the Lew Klein College of Media and Communication at Temple University. This 9-credit certificate program provides graduate students with an in-depth understanding of cultural and professional dispute causes and enhances communication, management and conflict resolution techniques.
Though workplace conflicts are common, having a professional who can manage and mitigate the dispute benefits productivity, workflow and the organizational environment. Through the program, students learn to design, examine and utilize conflict management and dispute resolution systems in their various organizations and fields, including industries such as
Program Format & Curriculum
Classes for the Certificate Program in Conflict Management and Dispute Resolution are held entirely online using both synchronous and asynchronous delivery based on the particular course. The online format provides students with easy access to resources, flexibility in submitting assignments, and the ability to communicate with instructors and classmates in a virtual space–making it ideal for working professionals.
The 9-credit, three-course program is comprised of the following classes.
Admission Requirements
Scholarships
Selecting the right scholarship can be a daunting process. With countless options available, students often find themselves overwhelmed and confused. The decision can be especially stressful for those facing financial constraints or pursuing specific academic or career goals.
To help students navigate this challenging process, we recommend the following articles:
How to get a full scholarship
Looking for a fully-funded scholarship to see you into university? Find out how to boost your chances of getting one.
Scholarships to study abroad
Find scholarships to study abroad with our lists of international scholarships – categorized by country, by subject, and by type of student.
Scholarship Applications: Frequently Asked Questions
Get answers to all your questions about scholarship applications, including tips on how to find scholarships and chances of success.
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Journalism MJ
LL.M. and J.D./LL.M. in Transnational Law
LL.M. and J.D./LL.M. in Transnational Law
LL.M. in Trial Advocacy
LL.M. in Trial Advocacy
Master of Science in Human Resource Management
Master of Science in Human Resource Management
Master of Science in Sport Business
Master of Science in Sport Business
Media Studies and Production MA
Media Studies and Production MA
Middle Grades Education MEd
Middle Grades Education MEd
Neuroscience Graduate Certificate
Neuroscience Graduate Certificate
Political Science MA
Political Science MA
Professional Health Education Graduate Certificate
Professional Health Education Graduate Certificate
Public Health Data Science MS
Public Health Data Science MS
Public Health Law Research Graduate Certificate
Public Health Law Research Graduate Certificate
Public Policy Graduate Certificate
Public Policy Graduate Certificate
Public Policy MPP
Public Policy MPP
Public Relations Graduate Certificate
Public Relations Graduate Certificate
Scientific Writing PSM
Scientific Writing PSM
Secondary Education MEd
Secondary Education MEd
Social Work MSW
Social Work MSW
Social and Behavioral Sciences MPH
Social and Behavioral Sciences MPH
Sociology MA
Sociology MA
Special Education MEd
Special Education MEd
Strategic Communication and Cross-Cultural Leadership Graduate Certificate
Strategic Communication and Cross-Cultural Leadership Graduate Certificate
Student Affairs Leadership Graduate Certificate
Student Affairs Leadership Graduate Certificate
Superintendency Graduate Certificate
Superintendency Graduate Certificate
Teaching English to Speakers of Other Languages (TESOL) MSEd
Teaching English to Speakers of Other Languages (TESOL) MSEd
Teaching in Higher Education Graduate Certificate
Teaching in Higher Education Graduate Certificate
Trial Advocacy and Litigation Juris Doctor Certificate
Trial Advocacy and Litigation Juris Doctor Certificate
Urban Education Graduate Certificate
Urban Education Graduate Certificate
Urban Education and Policy MEd
Urban Education and Policy MEd
Executive MBA (4)
Executive Program MBA
Executive Program MBA
Full-Time MBA (4)
Business Administration MBA
Business Administration MBA
Online/Distance MBA (4)
Online MBA
Online MBA
Part-Time MBA (4)
Part-Time MBA
Part-Time MBA
Arts and Humanities (6)
Art History PhD
Art History PhD
Dance PhD
Dance PhD
Documentary Arts and Visual Research PhD
Documentary Arts and Visual Research PhD
Education PhD
Education PhD
English PhD
English PhD
History PhD
History PhD
Music Education PhD
Music PhD
Music Therapy PhD
Performance DMA
Philosophy PhD
Religion PhD
Spanish PhD
Business and Management (6)
Applied Economics PhD
Applied Economics PhD
Business Administration DBA
Business Administration DBA
Business Administration PhD
Business Administration PhD
Engineering and Technology (6)
Bioengineering PhD
Bioengineering PhD
Civil Engineering PhD
Civil Engineering PhD
Computer and Information Science PhD
Computer and Information Science PhD
Electrical Engineering PhD
Electrical Engineering PhD
Environmental Engineering PhD
Environmental Engineering PhD
Mechanical Engineering PhD
Mechanical Engineering PhD
Life Sciences and Medicine (6)
Advanced Education in General Dentistry Dentistry Certificate
Advanced Education in General Dentistry Dentistry Certificate
Bioinformatics PhD
Bioinformatics PhD
Biology PhD
Biology PhD
Biomedical Sciences PhD
Biomedical Sciences PhD
Decision Neuroscience PhD
Decision Neuroscience PhD
Dental Public Health Certificate (Graduate)
Dental Public Health Certificate (Graduate)
Dentistry (Advanced Standing Program for Internationally Trained Dentists) DMD
Dentistry DMD
Doctor of Athletic Training DAT
Endodontics Dentistry Certificate
Medicine MD
Nursing DNP
Oral and Maxillofacial Surgery Certificate (Graduate)
Periodontics Certificate (Graduate)
Pharmaceutical Sciences PhD
Pharmacy PharmD
Podiatric Medicine DPM
Prosthodontics Certificate (Graduate)
Psychology PhD
Natural Sciences (6)
Chemistry PhD
Chemistry PhD
Geography PhD
Geography PhD
Geoscience PhD
Geoscience PhD
Mathematics PhD
Mathematics PhD
Physics PhD
Physics PhD
Social Sciences and Management (6)
Africology and African American Studies PhD
Africology and African American Studies PhD
Communication Sciences and Disorders PhD
Communication Sciences and Disorders PhD
Criminal Justice PhD
Criminal Justice PhD
Educational Leadership EdD
Educational Leadership EdD
Epidemiology PhD
Epidemiology PhD
Health Informatics PhD
Health Informatics PhD
Health Policy and Health Services Research PhD
Higher Education EdD
Juris Doctor (J.D.)
Law SJD
Media and Communication PhD
Occupational Therapy OTD
Occupational Therapy Transitional Program OTD
Physical Therapy DPT
Policy and Organizational Studies PhD
Political Science PhD
School Psychology PhD
Social and Behavioral Sciences PhD
Sociology PhD
Statistics PhD