Luxury Hospitality & Customer Experience Management 15 months Postgraduate Programme By Istituto Marangoni |TopUniversities

Programme overview

Main Subject

Hospitality and Leisure Management

Degree

MA

Study Level

Masters

Study Mode

On Campus

The luxury hospitality and customer experience market in France is renowned for its historical significance, high standards of service, attention to detail, and its contribution to the global luxury industry. Paris, in particular, is synonymous with opulence and serves as a hub for upscale establishments like Hotel Ritz Paris, Hotel Plaza Athénée, and acclaimed Michelin-starred restaurants. These iconic venues collectively contribute to Paris's renowned status for delivering unmatched luxury experiences and savoir-faire. Many establishments go beyond traditional practices by incorporating eco-friendly initiatives and cutting-edge technologies to enrich both the guest experience and environmental sustainability. Additionally, there is the integrating of cultural and artistic elements into designs, with numerous establishments collaborating with artists and designers to craft distinctive, immersive, and personalized experiences for their guests.

The curriculum is designed to impart the necessary skills and knowledge essential for success in hotel management, the food and beverage sector, and various other areas of hospitality. Through cultivating a strategic and managerial perspective, the program enables students to develop expertise in strategic management, marketing, sales management, entrepreneurship, financial planning, governance, and policy.

With a specific focus on the luxury hospitality sector, the program adopts an innovative approach to shaping students' abilities in creating and delivering outstanding customer lifestyle experiences throughout the entire hospitality industry. The gained skills and knowledge are versatile, making them applicable to a broad spectrum of working environments within the global hospitality and business sectors.

Throughout the different projects they receive professional feedback and guidance from academics and industry professionals. A strategic blend of research, creativity, and business project planning is needed to put together a successful dissertation. This course gives students the skills and knowledge to create innovative product management proposals for the high-end luxury market.

Programme overview

Main Subject

Hospitality and Leisure Management

Degree

MA

Study Level

Masters

Study Mode

On Campus

The luxury hospitality and customer experience market in France is renowned for its historical significance, high standards of service, attention to detail, and its contribution to the global luxury industry. Paris, in particular, is synonymous with opulence and serves as a hub for upscale establishments like Hotel Ritz Paris, Hotel Plaza Athénée, and acclaimed Michelin-starred restaurants. These iconic venues collectively contribute to Paris's renowned status for delivering unmatched luxury experiences and savoir-faire. Many establishments go beyond traditional practices by incorporating eco-friendly initiatives and cutting-edge technologies to enrich both the guest experience and environmental sustainability. Additionally, there is the integrating of cultural and artistic elements into designs, with numerous establishments collaborating with artists and designers to craft distinctive, immersive, and personalized experiences for their guests.

The curriculum is designed to impart the necessary skills and knowledge essential for success in hotel management, the food and beverage sector, and various other areas of hospitality. Through cultivating a strategic and managerial perspective, the program enables students to develop expertise in strategic management, marketing, sales management, entrepreneurship, financial planning, governance, and policy.

With a specific focus on the luxury hospitality sector, the program adopts an innovative approach to shaping students' abilities in creating and delivering outstanding customer lifestyle experiences throughout the entire hospitality industry. The gained skills and knowledge are versatile, making them applicable to a broad spectrum of working environments within the global hospitality and business sectors.

Throughout the different projects they receive professional feedback and guidance from academics and industry professionals. A strategic blend of research, creativity, and business project planning is needed to put together a successful dissertation. This course gives students the skills and knowledge to create innovative product management proposals for the high-end luxury market.

Admission Requirements

15 Months
Sep

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